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Usability testing and website revamp consulting

Visitors normally scan a website for around 5 seconds before they decide to stay around or move on. These 5 seconds are critical in getting your message across. You should do everything you can to generate interest and keep your visitors at your website. They usually leave if it's hard to read and cannot understand what it is all about, difficult to comprehend, if it's slow, if it's not attractive, if it's not clear and it lack credibility and authority. Even if you can generate initial interest and they start scanning through your website and get lost or disoriented while navigating, they simply leave. We first get details about your business, business goals, your typical customers, the sections of your website attracting visitors; the sections people are ignoring in order to understand the best way to revamp your website.

We use techniques like thin-slicing and snap judgments to simulate likely user scenarios by walking through the sequence of action for each identified task and note down problematic usability features encountered. From our experience in the field of usability we compile a list of problems and offer realistic recommendations for improvement, based on the best usability standards and principles.

We know.

• To connect your business with your customers.

• Offer objective and unbiased suggestions.

• Bring in fresh inputs and ideas.

• To reduce the rework required.

What You Can Expect.

• Your website is easy to read, navigate and use

• Increased readership and customer retention

• Differentiates you from your competitors

• More conversion

• Less support calls from customers, hence reduced operating costs

• Better brand equity

• Greater return on your investment