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We use a variety of proprietary techniques, research papers and
industry standard techniques to gain deep insights of your
customers. We create successful digital marketing and
advertisement programs based on this premises. We believe if
customer research is done properly, then half the battle is won.
This thought makes the customer research integral and extensive.
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Profile development |
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We make it a point to know all about your customer’s online
behavior, trends and how your customers interact with your
business, website and other online properties within and outside
your industry. Customer profile development helps us to
understand more about your customer base and helps you satisfy
them. This will in turn help you to find new customers based on
those characteristics. |
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Integrated
search marketing strategy |
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It is wrong to single out just integrated search marketing. We
believe each and every activity in a digital marketing and
advertising plan need to be integrated. The organic and paid
campaign is the first and foremost programs that needs to be
integrated. This adds value to both the campaign and has seen
exponential benefits when successfully integrated than when it
was executed in isolation.
That makes us include integrated search marketing a part of your
overall digital marketing campaign. |
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Analytics &
performance measurements |
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The biggest advantage of digital marketing over any old medium
is measurability. You can measure the effectiveness of your
campaign through every phase and stage and make changes.
Visitors may have used many ways to reach your website but the
choices are limited. People reach a website while they are
searching for information, during comparison, purchase or by
mere accident.
Kapston's analytics team tells you everything you would like to
know about your visitors such as where they come from, how they
found you, how they interact with your site, where and why they
lost interest and all the other information that helps you
understand more about your customer, website, products and the
business. Things which have a direct impact on your marketing
ROI.
This helps you to focus your time and money on designing and
executing campaigns that deliver ROI and improve your product as
well as grow your company from within. |
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Digital
marketing strategy development |
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Tactics doesn’t help a business in the long term. That’s why we
are more of long term strategists. We don’t simply start a
campaign without a clear blue print. Our marketing strategy on a
high level include user-centric design and content strategy,
campaign concept development, heuristic evaluation, Information
architecture, Internet marketing, corporate communication
strategy, media planning and buying, SEO and much more. Our
teams gather data from a variety of sources, analyze, lead
workshops, identify opportunities and develop strategies that
are actionable and that works. Whatever your goals are, we can
help you achieve them. |
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Competitive and market
research |
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On the Internet there are very few secrets. That makes
competitive and market research most effective online. We
investigate the campaign strategies, future plans,
collaborations and performance of your competitors.
Understanding the market and competition has most of the time
revealed opportunities that you never knew existed. We use
various market research papers and sometimes conduct our own
research to understand the strength, weakness opportunity and
threat of your business. |
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Social media/word-of-mouth strategy
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Like it or not, user generated content is a major chunk of a
brand related search query today. They use blogs, twitters,
opinion forums, social networking sites, newsgroups, book
marking sites, video sites, and many other ways to convey their
messages. They share bad and good news. Bad news is shared more
and it travels much faster than good news.
If ignored these messages has the potential to take customers
away from you for life. We can help you. We can find the places
your prospects visits, we can listen to them and convey the
threats and opportunities, build communities, convert messages
to market research, influence the Influmers, amplify messages
and much more. |
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