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Influmer
SM
or Influmers
SM
is an abbreviation for Influential Consumers. It describes the way
customers change the dynamics of modern day consumerism. The term is
coined by Kapston to broadly and loosely explain consumers who can
influence other people to a purchase and also the people who can
influence changes on the various aspects of packaging, distribution,
support and pricing of a product or a service. The new age customers
are not the passive customers whom the companies used to take for
granted.
The days of customers who accept anything without reacting is in the
final stage of extinction. Every economist in the world predicted a
total dominance of companies on the customers. A situation, where
competing company’s come together and control and dominate the
customers. Internet is once again proving economists wrong.
Inversely, today’s customers alone and in group have the power to
exercise influence and to an extend control the monopolistic
behavior of the companies. Coming are the days of movements of
organized customers against big industrial powerhouses. |
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