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Often businesses have gaps in what they actually communicate and
what the target audience comprehends. They do not focus the
communication where the majority of target audiences are found.
If you do not know your target audience well, the time, effort
and money are gone in drain. They end up shelling millions of
advertisement and marketing dollars out doing so. For e.g if
they want to target journalists, they do not communicate their
messages in places where journalists frequent. And if their
target audiences are young people, they don’t do it where the
young people hangout. |
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The solution is to profile your customer and the places
they actually frequent. After that you should also find
out the way you can reach them on the Internet. Many
websites look perfect from the outside, but when it
comes down to actually accomplishing a desired action,
the imperfections surfaces.
The fundamental hypothesis of the traditional 360 degree
marketing strategy is that the human brain acts and
reacts to all brand communications from all directions
at all times. It also state that the brain absorbs and
retains a major chunk of this broadcast.
We at Kapston believe that the brain accepts and process
information efficiently and completely, if the message
is delivered when the user is consciously searching for
information. They have to be actively looking for
information or a marketer should gradually drive them to
do so. The messages have to be focused on getting their
attention over and over when they are in a semi active
state of mind. This can also be achieved by one single
great message or by increasing the recall by following
the visitors everywhere they go on the internet.
According to research, a visitor is at the most
absorbable state of mind when they are at a retail
outlet or while they are browsing through the internet.
A quarter of the visitors who do not find a website
interesting or could not use the site satisfactorily or
was unable to find the required information easily, do
not return to the website again. In the process these
websites kill their brand before it is born.
The reason why a holistic 360 degree internet
communication is important is because; most potential
customers are browsing the Internet for what you sell
only for a small fraction of the time. If you're not
found when they are searching, they will find someone
else, may be your nearest competitor. Anything less than
a 360 degree internet communication reduces your chances
of taking your business to your prospects beyond repair.
Kapston's 3600 brand communications use this fact to
convey the brand message effectively in right direction,
right place at the right time.
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